Instead of making use of a long list of distributors, our sales strategy is based on direct support of our customers from our headquarters in Wolfratshausen close to Munich, Germany. Only in some countries do we cooperate with experienced long-term distributors with on-site repair services.
Our partners are regularly trained and have in-depth product knowledge as well as extensive knowledge about the different markets and their requirements. With a nation-wide presence throughout this vast region, they ensure the necessary closeness to our customers and provide the best possible support.
Regular joint on-site visits and direct Gersys contact partners for our customers are standard business practices for us – just like long-term and stable business relationships with our partners and our customers. Our sales philosophy does not make distinctions between customers based on company size or vehicle manufacturers, system integrators or rail operators. At Gersys, each and every customer receives the same high-quality support.